This holiday season we are recommending you shop early so your order arrives on time. Shipping carriers are expecting a huge increase in online orders over the holidays. Delivery times could be delayed and shipping carriers may not be able to guarantee expedited delivery.
Please be assured that Dansko follows best practices to protect the health and safety of our employees, consistent with CDC guidelines. These efforts include minimizing the number of employees in the distribution center at any one time, enforcing social distancing, staggered shifts, regular hand washing, enhanced site cleaning, and other measures.
Customer Service representatives are available by email, phone, or chat during normal business hours to answer any questions.
Thank you for choosing Dansko!
Effective Date: January 1, 2020
Last Updated Date: December 30, 2019
You have a choice as to whether to provide Dansko with any Personally Identifiable Information. If you choose not to provide Personally Identifiable Information, Dansko will not be able to, in many cases, complete a transaction or respond to your questions and some portions of the Website may not be available to you.
Due to the business-oriented nature of our business and the Website, the Website is not designed to appeal to anyone under the age of 18. We do not knowingly request or receive any information from children.
Dansko may also combine information about you that we have with information we obtain from other parties to enhance our ability to market to you those products that may be of interest to you.
In addition, Dansko may hire other companies to perform services on our behalf such as operating certain aspects of the Website or sending you email. These other companies may be supplied with or have access to your Personally Identifiable Information for the sole purpose of providing these services to us or on our behalf.
Though we will make every effort to preserve user privacy, we may need to disclose Personally Identifiable Information when required by law or if we have a good-faith belief that the action is necessary to comply with a pending judicial proceeding, a court order or legal process served on Dansko or to protect our rights or the rights of others, to fight fraud, identity theft, to ensure the integrity and operation of our business and systems, or to protect the rights, property or safety of Dansko, its employees, members or others.
If Dansko does combine aggregated data with Personally Identifiable Information, the combined information will be treated as personal information for as long as it remains combined. Dansko will never disclose any Personally Identifiable Information as part of this aggregated data but may lend, sell, share or otherwise disclose aggregated data to or with others so we can perform research and provide the results to third parties, enhance and market the Website, and conduct accounting and process record keeping functions.
In addition, the Website includes third party content (such as social features or map information) and this content may set "cookies" (as described below) on your browser and/or obtain information about the fact that you visited the Website from a certain IP address. Third parties cannot collect any other Personally Identifiable Information from the Website unless you provide it to them directly.
Additionally, we may use IP address information to count and track aggregate visits to Website, to help diagnose problems with our server, and to administer the Website. Dansko does not link IP addresses to anything personally identifiable so while a particular user's session can be tracked, the user remains completely anonymous.
33 Federal Road
West Grove, PA 19390
Or by telephone: 1-800-326-7564
Or by email: privacy@Dansko.com.
While California law applies only to California residents, we believe everyone should have the same privacy rights regardless of where you live and our privacy tools are available to all of our users.
The California Consumer Privacy Act of 2018 (the “CCPA”) provides California residents with rights to receive certain disclosures regarding the collection, use, and sharing of “Personal Information,” as well as rights to access, delete, and restrict the sale of Personal Information that Dansko may collect about our customers or visitors to the Website, effective January 1, 2020. The CCPA defines “Personal Information” as “information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.” If you are a California resident, you have a right not to receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA.
Collection and Use of Personal Information
Dansko collect various categories of Personal Information when you use the Website, including identifiers, commercial information, internet or other electronic network or device activity information, and geolocation data. A more detailed description of the information Dansko collects and the categories of sources from which Dansko collects that information are provided above in Section 1. Sections 2 and 3 above describe how Dansko may use your personal information, the categories of third parties with whom we share personal information, and what information may be shared under different circumstances and for specific business purposes. In addition, Dansko generates inferences internally to help us understand how users interact with the Website, to develop and offer products and information, and to improve what we offer to users. Dansko will not collect additional categories of personal information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Disclosures to Third Parties for a Business Purpose
Sale of Personal Information and Right to Opt Out
Right to Know and Right to Request Deletion of Personal Information
As of January 1, 2020, California residents have the right to request that we disclose what Personal Information we collect, use, and sell, as well as the right to request that we delete certain Personal Information that we have collected from you. Once we receive and confirm your verifiable request, we will disclose to you, based on the nature of your request: the categories of Personal Information we have collected about you; the categories of sources for the Personal Information we collected about you; our business or commercial purpose for collecting that information; the categories of third parties with whom we share that information; and/or the specific pieces of Personal Information we collected about you.
Note that we may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
If we deny your request, we will provide you with an explanation of our reason(s) for doing so.
You may contact us by email, through the Website, by phone, or by mail as described above in Section 13 to make your request. An agent may submit a request on your behalf, but you must verify that your agent is authorized to do so.
“Shine the Light”
Separate from the CCPA, California’s Shine the Light law gives California residents the right to ask companies what personal information they share with third parties for those third parties’ direct marketing purposes. Dansko does not disclose your personal information to third parties for the purpose of directly marketing their goods or services to you.